FAQ - Frequently Asked Questions |
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Here are the most frequently asked questions by our patients regarding dental treatments in Hungary. For any further questions, please do not hesitate to contact us. How can I get in touch with you?You can contact our colleagues in the scheduling department or get in touch with us by calling or faxing our reception desk, or just simply e-mail us. Will I have language barriers?No, you won't have any language difficulties because our colleagues (receptionists, doctors and assistants) speak several languages. You can contact us in English, German, French and Hungarian. What are the costs of my dental treatment?You can get a detailed treatment plan and quotation by e-mail, fax or post. You just have to send us a recent panoramic x-ray or the treatment plan from your own dentists. The costs vary according to the type and extent of the dental treatment, and the material used. How much money can I save for dental treatments in Hungary?Dental treatments cost about 50-60% less than that in the other Western-European countries. You can ask for our detailed price list. Can I get information about my treatment costs in advance?We heard a lot of patients complain that they didn't get correct information on incurring costs from most Western-European doctors, and they have to face shocking dental costs. This simply can't happen here. Yes, we can send you our price list and prepare a dental quotation for you by e-mail, fax or post. How can I pay in Hungary?Our clinic accepts credit cards and cash. You can pay in Euros, British pounds, Hungarian forints, Danish crowns and other foreign currencies as well. Travelers checks are accepted by the Hungarian National Savings Bank OTP, located next door to us. Do I get a bill of the dental work done?Of course, after each dental visit you will get a detailed invoice. When do I have to pay for my treatment?When starting the treatment you have to pay 50% in advance, then, you have to pay the rest when it is finished, and you receive a detailed invoice. Does the National Health Insurance Company of my own country pay for the dental work done in Hungary?Our invoices will generally be accepted by foreign health insurance companies. However, we suggest that you consult your health insurance company prior to a dental treatment in Hungary, and bring along the documents required. We will gladly fill them out for you. Does your clinic furnish a guarantee?A guarantee will be granted for all dental restorations in the form of a warranty-card. You will find more information on our guarantee policy in the Guarantee menu point. How can I set an appointment?Just fill in the Online Appointment form. It is possible to get an appointment for the treatment on short notice. Normally, you should expect to wait 2 or 3 weeks. During vacation times, Christmas, Easter holiday and national holidays etc. you should expect further delays. So it is advised to arrange appointments well in advance. Can you help me to organize my journey?Yes, we are pleased to give any assistance and information on tickets. You can either take a plane, car, bus or train. You will have to purchase your ticket through the Internet though. How can I get to the clinic?Our dental clinic offers a free transfer to and from the airport or railway station to your hotel. The closest airports are in Vienna-Schwechat and Bratislava. The closest railway stations are in Hegyeshalom or Mosonmagyaróvár. After your arrival, you are given a tourist information pack with a city map. Can you book my accommodation?We can reserve a hotel room for you in various price categories and within easy reach to the clinic. You can choose between several hotels, B&B’s, apartments, camping sites, etc. Will I be bored during the treatment? What can I do during my stay in Hungary?No, upon request, we can offer you leisure time activities in our town or elsewhere. E.g.: Sightseeing in Vienna, Bratislava, Budapest, Abbey of Pannonhalma etc. or wellness and beauty programs (spa, beauty treatments, manicure, pedicure, massage, hairstyling etc.) Find more under the Programs menu. Are other nations also interested in dental treatments in Hungary?We are an international clinic that expects not only patients from Hungary, but also from Austria, Germany, Switzerland, France, Belgium, Ireland, Italy, the UK, Netherlands, Denmark, Sweden, Spain etc. Hundreds of thousands of Western Europeans come to Hungary for medical treatment. How long do I have to stay in Hungary?It depends on the extent of the dental treatment. You will get a time-line together with the cost-estimate as well as any further and necessary information. Usually you need to plan a stay for a week, but some treatments may require more time. There are also some factors that cannot be foreseen, which may influence your time-line. E.g.: root canal treatment, inflammations, periodontitis, your medical condition, etc. What kinds of materials are used in Hungary?In Hungary, we use the same materials that are used as in the UK or Western Europe, Germany, Austria, Switzerland, etc.
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